FAQ

Q?

What is MyKedai?

A.

MyKedai is an innovative quick QR code generation contactless digital menu & Whatsapp quick ordering menu designed for restaurants and food delivery. Customers scan the QR code and use the application to submit food/product orders autonomously, allowing restaurants to manage orders easily and reduces customer wait times.

Q?

Does MyKedai take a percentage of sales?

A.

No way, never. You connect your own PayPal or Stripe account and pay any fees directly to your preferred payment gateway. MyKedai does not process any payment transactions or keep any payment data.

Q?

Do customers need to download an app?

A.

Not at all. Customers scan the the QR code and your digital menu will load instantly.

Q?

How many WhatsApp numbers are supported?

A.

Each account can only support one (1) WhatsApp number at any one time.

Q?

Is there a free trial?

A.

Yes, of course. You can sign up for an account with a free 30-day trial with no restrictions on the account at all. Go to https://mkd.is/signup.

Q?

How do I contact support?

A.

You may contact support via email at [email protected] or click on the live chat icon at the bottom of the screen.

Q?

How many restaurants can I add per account?

A.

You can add one (1) restaurant per account.

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